Refund Policy
Effective: October 14, 2026
This is an English translation provided for convenience. If it conflicts with the Korean original, the Korean version prevails.
This policy applies to paid subscriptions to Comitia (the "Service"), operated by Lindy Operation (the "Company"). It is the "separately established terms" for refunds referred to in our Terms of Service.
1. Payments are processed by Paddle
Paid subscriptions are processed by Paddle.com Market Ltd. ("Paddle"), which acts as the Merchant of Record for the Service. Paddle handles payment, applicable taxes (VAT, sales tax and similar), and invoicing.
- Your card statement and receipt will show Paddle or a descriptor designated by Paddle.
- You may request a refund from either the Company or Paddle.
- Paddle's buyer terms apply in addition to this policy.
2. 14-day money back
Within 14 days of your first payment, we will refund you in full, no questions asked — even if you have used the Service during that time.
3. Cancelling your subscription
You can cancel at any time.
- After cancelling you keep paid features until the end of the period you already paid for, then move to the free plan automatically.
- We do not refund the unused part of a period when you cancel mid-term (the 14-day window in Section 2 is the exception).
- Cancelling does not delete your data. You can keep reading it within the limits of the free plan.
4. If the Service was unavailable through our fault
If the Service was unusable for a period due to our fault, we will refund that period pro rata or extend your subscription by the same amount of time. This applies regardless of Sections 2 and 3.
5. Promotions and prepaid offers
Limited-quantity offers, multi-month prepayments and similar promotions may carry different refund terms. Those terms are shown at the point of purchase; where none are shown, this policy applies.
6. Your statutory rights
This policy does not limit any rights you have under applicable consumer protection law, including the right of withdrawal under the Korean Act on Consumer Protection in Electronic Commerce. Where the law is more favourable to you than this policy, the law prevails.
7. How to request a refund
Email danny@lindyoperation.com with (1) the email address on your account, (2) the payment date, and (3) the reason, if you wish to give one. We reply within 3 business days. Once approved, the money can take 5-10 business days to reach you, depending on your payment method.
Lindy Operation · CEO Daehoon Lee · Business registration 193-87-03843 Unit 1413, DMC Star Palace, 34 Kkotmaeul-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, South Korea danny@lindyoperation.com